Refund Policy
Last updated: July 14, 2025
1. SaaS subscriptions
Monthly subscriptions can be cancelled at any time. You retain access until the end of your billing period. No refunds for partial months. Annual subscriptions are eligible for a prorated refund within the first 30 days. After 30 days, annual subscriptions are non-refundable but can be cancelled to prevent renewal.
2. Free trials
Free trials are completely free — no payment information is required. Since no payment is collected, no refund is needed. Trial data may be deleted after the trial period ends.
3. Enterprise deployments
Enterprise deployments follow the payment schedule in your Statement of Work (SOW). Milestone payments are non-refundable once the milestone is delivered and accepted. If we fail to deliver a milestone, the corresponding payment is refundable.
4. How to request a refund
Email us at contact@internetcompany.tech with your account email and subscription details. We process refunds within 5 business days. Refunds are issued to the original payment method.
5. Cancellation
You can cancel your subscription anytime from your dashboard or by emailing us. Cancellation prevents renewal but does not automatically issue a refund. See section 1 for refund eligibility.
6. Contact
Questions about refunds? Email us at contact@internetcompany.tech.