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Education·February 2025

Greenfield University collected 99.3% of fees on time and cut admin overhead 61% with one campus platform

An 8,000-student university running admissions, attendance, grades and fees across six disconnected tools replaced them all with a single school management platform — collecting $2.7M in previously late fees and giving 14,000 parents a real-time view of their child's progress for the first time.

School ManagementEducationFee CollectionAdmissionsParent Portal
Greenfield University — Greenfield University collected 99.3% of fees on time and cut admin overhead 61% with one campus platform

This is an illustrative case study. Company names, identifying details, and testimonials have been changed to protect client confidentiality. The technical solution and target outcomes are representative of the work we do. We extend the same confidentiality to every client.

/ The challenge

Where they started

Greenfield's three campuses and 8,000 students were managed across six tools: a 2014 admissions database, a separate attendance app, spreadsheet grading, a payment gateway with no reconciliation, a transport vendor's portal, and a library system that only the librarian could use. Fee collection was stuck at 78% on-time, the bursar's office spent three weeks every term chasing defaults, and parents had no way to see grades or attendance without a phone call. Admissions season was the worst — staff re-keyed the same applicant data into four systems, and 1 in 9 offers went out with a typo in the student's name.

/ The solution

What we built

We deployed our Edu school & institute management platform covering admissions, enrollment, attendance, grading, fee collection, parent communication, transport and library — one system, one student record, across all three campuses. Online fee collection with automated reminders and installment plans replaced the manual chase, parents get a real-time portal for grades, attendance and fees, and admissions now flows from application to offer without a single re-keyed field.

/ Results

Target outcomes

78% → 99.3%
On-time fee collection
$2.7M
Late fees recovered / yr
-61%
Admin overhead
94%
Parent portal adoption
9 days → 1 day
Admissions processing
/ Gallery

More from this project

We used to spend the first three weeks of every term chasing fees and correcting names on offer letters. Now fees come in on time, parents see everything in the portal, and my admissions team processes a full cohort in a single day. The $2.7M we recovered was money we'd written off.
Dr. Helen Osei
Registrar, Greenfield University

Representative testimonial — name and role changed to protect client identity.